Shop Pay Installments - How Does it Work?
What is the option to pay in installments on Shop Pay?
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidden or late fees*.
How it works
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Add items to your cart.
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Check out with Shop Pay.
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Choose the option to pay in installments.
Your first payment is due at checkout. The remaining payments are automatically charged to your card saved on Shop Pay based on the payment plan you chose. Don't worry, you'll get an email reminder before each payment to remind you.
Which payment methods are accepted?
Shop Pay Installments is available for purchases made using a credit and debit card. Capital One cards aren't accepted. The customer who choose a monthly payment option can only pay with a debit card.
Are there any additional costs?
For installment orders that are split into four biweekly payments, there are no additional charges, interest rates, or late fees. There are no late fees if you miss a scheduled payment.
For installment orders that are paid for in monthly payments, interest rates from 10 to 36% APR apply.
What if I miss an installment payment?
There are no late fees for customers who miss a scheduled payment. However, partial payments or late payments might impact your credit score, or your eligibility to use Shop Pay Installments in the future. If you have questions about a missed installment payment, then you can contact Affirm support for assistance.
Does using Shop Pay Installments impact my credit score?
If the customer chooses to pay for their order in four biweekly installments, then their credit score isn't impacted.
If the customer chooses to pay for their order in monthly payments, and doesn't make their payments on time, then their credit score might be affected. Only monthly payment options might impact a customer's credit score.
What is the minimum price range available for Shop Pay Installments orders?
Shop Pay Installments is available only for orders from $50 USD to $17,500 USD, including discounts, shipping, and taxes.
Can I purchase gift cards using Shop Pay Installments?
No. Customers can't buy gift cards using Shop Pay Installments.
Can I pre-qualify for a purchase amount before visiting the store?
No. An application for Shop Pay Installments can only begin with a live checkout. Applying in store only takes a few steps and you’ll get a real-time decision in minutes.
Can I use Shop Pay Installments if I'm an international customer?
Shop Pay Installments is only available to customers with a United States billing address and a United States mobile phone number. Customers with international billing addresses or phone numbers can't use Shop Pay Installments.
What if I make a return on a purchase made through installments with Shop Pay?
To request a refund, contact the store where you purchased your item. Using their return policy, the store will advise if a return is possible. If a return is possible, then the store will advise how much the refunded amount will be. After your refund is processed, the refund amount will be applied to your original payment method within 3-10 business days and your balance will be updated.
If your refund is less than your total purchase balance, then it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
If your refund is more than your purchase balance, then the difference is returned to your original payment method within 3-10 business days.
If your order is made with interest payments, then the paid interest isn't refunded. When you make payments, the funds are first applied to the accrued unpaid interest and then to the principal. Interest is the cost of borrowing, and isn't refundable.
What if I have a question or a problem using Shop Pay Installments?
If a customer has questions about their loan, making a payment, or managing their account, please visit Installments Help Center.
If a customer has questions about Shop Pay or the Shop app, then they can visit Paying in installments with Shop Pay.
*Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.